Effective date: November 2026
Project-specific guarantee
Gold recovery guarantees are offered only where expressly included in a signed quotation or project contract. The chosen guarantee period, plating thickness (microns), eligible surfaces, technical specifications, baseline gold quantity, measurement method and applicable conditions must be recorded in that document.
Stated recovery commitments
Subject to the written project's agreed technical specifications and guarantee conditions, Smart Creations has identified two guarantee options: a 20-year guarantee associated with 95% gold recovery and a 50-year guarantee associated with 100% gold recovery. These are project-specific contractual commitments, not automatic guarantees for every temple or every surface. The contract must define exactly what 'recovery' means and how it is measured.
Conditions and exclusions
Damage caused by external factors, including subsequent repairs, structural changes, chemical cleaning, unauthorised interventions or improper maintenance, is excluded from the gold recovery guarantee, except where the individual project contract expressly allows an exception. Other exclusions must be stated in the signed guarantee terms.
Inspection and verification
Any guarantee claim will be reviewed using the agreed inspection, sampling, assay, weighing or other verification procedure. The written contract should identify who conducts testing, who bears related costs, what tolerances apply, and how a dispute about measurements is resolved.
Remedy and gold return
The contract must specify the remedy if the guaranteed recovery percentage is not achieved, and how recovered gold is to be handled and returned. This website statement does not independently promise a cash refund, replacement gold, free replating or any other remedy not specified in the project agreement.
Contract priority
The signed guarantee certificate, quotation and project contract control eligibility, definitions, calculation methods and remedies. No general website statement supersedes those documents.