Effective date: November 2026
Company and scope
Smart Creations provides temple-related gold-plating and associated services. The company has stated that it has operated in this field for approximately 27 years and has undertaken plating work for more than 8,000 temples. These figures should be verified before publication. Website descriptions are general information; the scope, technical requirements, deliverables and commercial obligations for each project are governed by its written quotation and project contract.
Enquiries, quotations and acceptance
Enquiries do not themselves create a binding contract. Each quotation or project agreement specifies the work, components or structures covered, site conditions, applicable technical requirements, guarantee option, price, milestones and acceptance procedure. If a signed project contract conflicts with general website terms, the signed contract prevails to the extent permitted by law.
Customer-supplied gold
The temple, trust or customer supplies the gold required for plating. Smart Creations maintains records of gold received, consumed, recovered and returned. Any testing, measurement, reconciliation, authorised deductions, wastage treatment and handover documentation should be defined in the project quotation or contract. Ownership and custody obligations are governed by that agreement and applicable law.
Pricing and payments
Unless the project quotation or contract states otherwise, payment is due in two stages: 50% as an advance and the remaining 50% before project completion or handover. Taxes, additional works, transportation, site access, materials other than customer-supplied gold and any variations are handled as stated in the applicable quotation or contract. No blanket non-refundable advance or cancellation fee is asserted here.
Project schedules and access
Project schedules are established in the quotation or contract. Delays and revised timelines are assessed case by case, including delays associated with temple access, ceremonies, site readiness, weather, approvals, customer instructions and other circumstances affecting execution. The parties should document material schedule changes in writing
Technical specifications and quality
Plating thickness, substrate condition, preparation, inspection method, acceptance criteria, work location and any testing are project-specific. Any website descriptions of methods, capabilities or expected outcomes must be assessed against the particular project. Written specifications and approved changes control the technical obligations.
Variations and additional work
Changes in scope, site conditions, material quantities, thickness or method may affect price and completion time. Smart Creations and the customer should agree to material changes in writing before the changed work proceeds, subject to any applicable public procurement or government-contract requirements.
Government and institutional projects
Smart Creations may undertake work for government bodies and public institutions. It does not represent that it contracts with politicians in their personal capacity. Government projects are additionally subject to their tender documents, procurement conditions, statutory requirements and signed agreements, where applicable.
Photographs and project references
Smart Creations may use photographs and videos of completed temple projects in its website, presentations and other publicity unless restricted by the applicable project contract. This does not override confidentiality, site photography restrictions, intellectual property rights, privacy rights or applicable permissions. Identifiable individuals should be handled in accordance with the Privacy Policy and applicable law..
Complaints, remedies and liability
Quality concerns, rework requests, alleged losses and remedies are assessed on the facts of the individual project and the written contract, subject to applicable law. This website policy does not create an unconditional cap on liability or exclude rights that cannot lawfully be excluded.
Dispute resolution
The parties will first attempt to resolve disputes through mutual discussion. If unresolved, the dispute resolution process, governing law and jurisdiction stated in the project contract will apply, subject to applicable law.
Changes and contact
Smart Creations may update these website terms by publishing a revised version and effective date. Changes do not automatically alter an existing signed project agreement. For project-specific matters, use the contact details stated in the quotation or contract. Website contact: info@smartmicrons.com,.